FAQ

Static Data Ingest
Fund Structures Before diving into the particularities of the ingest process for static data, it's necessary to understand how Dataglide stores data in...
Fri, 2 Feb, 2024 at 6:08 PM
Working with CSV files
CSV file format is very popular and seems simple, but there are a few caveats causing issues. Region Setting CSV format does not define a format for Da...
Mon, 16 Sep, 2024 at 2:03 PM
Ingest Error: Contradicting Values
Question: I am getting "Contradicting Values" error during ingest. Why? Answer: The answer to your question is in the UI, perhaps not provided...
Tue, 28 May, 2024 at 5:53 PM
Ingest Error: Deadlocked on lock
Question: I am getting "Deadlocked on lock" error during ingest. Why? What can be dane to fix the error? Answer: This is an intermittent techn...
Wed, 3 Jul, 2024 at 1:51 PM
Data Explorer discrepancy for OpenFunds coverage
Question: I am checking coverage stats for a specific OpenFunds field in Data Explorer, but the stats differ from actual values I see in a file in OpenFunds...
Wed, 3 Jul, 2024 at 1:54 PM
Missing ISINs From Outfile
When ISINs are not present in a Media's out file, please fill in the Template below; Thank You Media Outlet ISIN Fund/Subfund Name Anchor Da...
Tue, 17 Aug, 2021 at 4:57 PM
Requesting Fund Structure changes
Question: I need to change fund structure. What should I provide to make the change? Answer: You need to provide the structure as it should be. Instead ...
Mon, 4 Nov, 2024 at 2:37 PM
Requesting move of Fund to a different Account
It is possible to move a fund together with all linked sub-funds and share classes to a different account. You would need to request it providing the follo...
Tue, 26 Nov, 2024 at 2:59 PM
Ingest Error: Structure Issue
Question: I am getting "Structure Issue" error during ingest. Why? What can be dane to fix the error? Answer: When a file is ingested the syst...
Fri, 31 Jan, 2025 at 8:07 PM